Privacy Policy

Effective Date: 14th February 2025

1. Introduction

Welcome to [Get Your Windows Fixed] (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, and share your information when you submit your details through our lead generation services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

When you submit an inquiry or sign up for our services, we may collect the following types of personal data:

  • Full Name
  • Email Address
  • Phone Number
  • Location/Postcode
  • Details related to your inquiry (e.g., service preferences, property type, etc.)

We only collect information that is necessary to provide our services and connect you with relevant service providers.

3. How We Use Your Information

We use the personal data you provide for the following purposes:

  • To match you with relevant businesses that can fulfill your service request.
  • To contact you regarding your inquiry and provide additional information.
  • To send service updates, relevant offers, or promotional content (only if you have given explicit consent).
  • To improve our lead generation processes and customer experience.

We will not use your information for any purposes beyond those specified in this Privacy Policy without obtaining your consent.

4. How We Share Your Data

In order to fulfill your request, we may share your personal data with trusted third-party service providers who offer services relevant to your inquiry.

  • These third parties are contractually obligated to handle your data securely and in compliance with UK GDPR.
  • We do not sell, rent, or distribute your personal data to unrelated third parties.
  • If you prefer that we do not share your data, you may opt out before submitting the form or by contacting us at [info@getmywindowsfixed.co.uk].

5. Legal Basis for Processing Data

Under GDPR, we rely on the following legal grounds to process your personal data:

  • Consent: When you provide explicit consent via our lead form.
  • Legitimate Interest: When we use your data to improve services and connect you with relevant providers.
  • Contractual Necessity: When processing is required to fulfill a service request.

6. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of the data we hold about you.
  • Right to Rectification: Request corrections to inaccurate or incomplete data.
  • Right to Erasure: Request the deletion of your data (“right to be forgotten”).
  • Right to Restrict Processing: Limit how we use your data in certain circumstances.
  • Right to Data Portability: Request to transfer your data to another service provider.
  • Right to Object: Object to data processing based on legitimate interests or direct marketing.

To exercise these rights, please contact us at [info@getmywindowsfixed].

7. Data Retention

We will retain your data only for as long as necessary to fulfill the purpose for which it was collected, including legal and accounting requirements.

  • Lead inquiry data is retained for [12 months] unless requested for deletion.
  • If you opt out or request deletion, your data will be removed within 30 days.

8. Data Security

We implement security measures to protect your personal data from unauthorized access, disclosure, or loss. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Websites & External Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to read their privacy policies before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us at:

**Get My Windows Fixed **

email: info@getmywindowsfixed.co.uk\

This Privacy Policy is in compliance with the UK GDPR (General Data Protection Regulation) and applies to all personal data collected via our lead generation services.